Crisis Communication and American Airlines

Posted on April 25, 2008 in Crisis Communication, Leadership, News by beafields

Harvard Business Review has some really great conversation starters.

Crisis Communications and American Airlines Posted by Kathy Bloomgarden on April 17 is a wonderful read on communicating during a crisis.  She focuses on the recent challenge with American Airlines and offers some very sound suggestions that we can all learn from.

Clinton Not Backing Down…Not Giving Up!

Posted on April 23, 2008 in Change Management, News, Politics by beafields

I am still not convinced that Senator Clinton can win the democratic nomination. She seems to still be struggling with the likability factor, and her husband continues to cause problems for her with the media and the public at large. However, there is one thing I have to say that is working for Clinton…she’s a fighter, and she does not back down or give up, even in the face of adversity.

She won Pennsylvania yesterday by 10 points. This still keeps Obama squarely in the lead with 1714 delegates to Clinton’s 1584. BUT…She said she was going to win PA, and she did.

I have learned in life a valuable lesson…that giving up too soon is often the reason for failure. Much of this has to do with the craving we have in today’s world for instant results and immediate gratification. When we have a setback, we often throw up our hands and say “I quit”.

We hear it every day…that setbacks and failures are a part of success. We seem to get it intellectually, but we often can’t seem to internalize it enough to make the change. Today, as you are reading this blog, think of a past failure or setback and what this watershed moment did for you in your life. What did you learn? How did life change? How did you grow? You may be surprised that you will find a few pieces of gold in those thorns.

Being the Pope is One Tough Leadership Role

Posted on April 20, 2008 in Leadership, News by beafields

I was watching yesterday as Pope Benedict XVI was inspiring our country, and I was thinking about how difficult and disciplined a man has to be in order to lead the Catholic Church (all eyes are certainly on you). I came across this blog post today on Harvard Business Review by John Baldone on How a Pope Leads. Check it out…very insightful.

No Assholes Allowed

Posted on April 10, 2008 in Books, Leadership, News by beafields

Did I get your attention with the title?

Good. I hope so.

In the book The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn’t, author Robert Sutton goes into a concise view of the jerks we have in many of our organizations around the country. He discusses corporate bullying, manipulation and control and gives some great advice on how to stop it. The sad thing is that in reading his book, I know a few people just like this, and I get e-mails occasionally from a few who I would never want to work with. It makes me sweat just thinking about it.

This post is one of the most important you are going to read this week. In light of what happened recently in Florida with a few teen girls beating up another girl (who by the way had been bullied and beat up by these girls for months), I have to take a stand and tell you this “Stop taking orders or working for/with a bully!” If we don’t stop it now, this is going to continue forever, and these corporate bullies are the people who are teaching our teens to go beat the s— out of another teen. I am so fired up about this story…it makes me sick!

Here are the signs that you are probably being bullied at work:

1) You are working day and night, only to be criticized by your boss or manager

2) You are being intentionally left out of meetings or social engagements with co-workers

3) You are hearing gossip about you from your work colleagues

4) You wake up in the morning, nauseated and with a headache, and you call in sick more than you know you should

5) You are doing work for your boss, and he/she is taking credit for your ideas and labor

6) You are noticing that you are being sabotaged at every turn

7) You can cut the tension with a knife

8)Your boss/manager is constantly asking you to work an ungodly schedule

So…if you are someone who is experiencing this, then please, please ask for help. And by all means, get out of the environment. Let’s put an end to this madness now!

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